Terms and Conditions


AUGUST 2015 SPECIAL - WIN A THERMOMIX! Terms and conditions

During the month of August when you spend $150 (after discounts and excluding shipping) in our online shop, not only will you receive a FREE copy of our beautiful, full-colour flip style Changing Habits Recipe Book (valued at $38) – you will also automatically go in the draw to WIN a brand new Thermomix (valued at $2,089).
Click here for Terms and Conditions 

 

Terms of Use

The Changing Habits Web Site is comprised of various Web pages operated by Changing Habits. This Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Web Site constitutes your agreement to all such terms, conditions and notices.

Modification of these Terms of Use

Changing Habits reserves the right to change the terms, conditions, and notices under which the Changing Habits Web Site is offered, including but not limited to the charges associated with the use of the Changing Habits Web Site.

Shipping Policies and Rates

International Orders: Please allow 2-4 weeks for delivery, due to customs.

Calculating Shipping Costs

Shipping costs for orders from Changinghabits.com.au depend upon the method chosen and the shipping destination.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.

How are items shipped?

Our main courier is Australia Post, however other courier services may be used from time to time. It is not possible to specify a preferred carrier when placing your order. It is up to the customer to choose either express or standard post upon checkout.

Authority to Leave

Please note we no longer allow parcels to be left without a signature, also known as 'authority to leave'.   This is to protect security of your delivery as best we can.  Whilst it is always understood that when you choose 'authority to leave', it is at your own risk; we don’t like to see our customers not receive the parcels that have been paid for.  You will be notified by Australia Post when your parcel is being delivered.  If you have an issue with the location of your post office, may we recommend that you use an alternate shipping address.

International Orders

Please note - some items may be confiscated by customs within your own Country (does not happen very often). Some items may not have a tracking system available (registered post can be tracked to tell us that it has left the country, traceable registered post will give full tracking ability). Changing Habits takes no responsibility for the actions of others (customs or postal service) and cannot be held responsible for a parcel that gets lost or confiscated. 

Country Eligibility
Changing Habits products are not available for shipment to all countries. The delivery address that you specify must be within a country eligible to receive these products. Changing Habits reserves the right at any time, in its sole discretion, with or without notice to you, to expand or limit the countries eligible for receiving Changing Habits products. The countries and regions currently ineligible for Changing Habits products may be found here.

Guarantees

CHANGING HABITS offers a 21 day return policy from date of purchase. Items must be returned complete and undamaged.

Please Note: MP3s, e-books and courses are NOT eligible for refunds after they have been accessed.

1. License. Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable license to use the Digital Content for your personal, non-commercial, entertainment use, subject to and in accordance with the terms of this Agreement. You may copy, store, transfer and burn the Digital Content only for your personal, non-commercial, entertainment use.

2. Restrictions. You represent, warrant and agree that you will use the Service only for your personal, non-commercial, entertainment use and not for any redistribution of the Digital Content or other restricted use. You agree not to infringe the rights of the Digital Content's copyright owner (Changing Habits) and to comply with all applicable laws in your use of the Digital Content. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, and reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of Changing Habits International and is protected by law.

3. Explicit Content. You agree that we have no liability to you for Digital Content you find to be offensive, indecent or objectionable.

4. All Sales Final; Downloading and Risk of Loss; Availability of Digital Content. All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to download it promptly and to make back-up copies of it. If you are unable to complete a download  please contact Changing Habits customer service at enquiries@changinghabits.com.au

You bear all risk of loss after purchase and for any loss of Digital Content you have downloaded, including any loss due to a computer or hard drive crash.

Return/Refund Policy

Products must be returned in the same condition it was received.

Changing Habits offers a 21 day return policy from date of purchase. Items must be returned complete and undamaged. For items that were incorrectly ordered by the customer, the customer will be pay the return postage and the postage paid upon ordering will be deducted from any refund of returned goods.

Please include a copy of your invoice or packing slip. If you do not have either of these, please include your first and last name, shipping/billing address, email address and phone number.

Return to:
Changing Habits
Unit 2/29 Premier Circuit
Warana Qld 4575
Australia

Refunds for the price of the product will be made within 7-14 days. Refunds are made to the purchasing credit card or to a supplied bank account. If the card has expired, please let us know the new expiration date in order to expedite your refund.

Please Note: MP3s, e-books and other digital products are NOT eligible for refunds after they have been accessed.

Cancellation of Events

All Changing Habits events, once purchased are non-refundable.

No Unlawful or Prohibited Use

As a condition of your use of the Changing Habits Web Site, you warrant to Changing Habits that you will not use the Changing Habits  Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Changing Habits Web Site in any manner which could damage, disable, overburden, or impair the Changing Habits Web Site or interfere with any other party's use and enjoyment of the Changing Habits Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Changing Habits Web Sites.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE CHANGING HABITS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CHANGING HABITS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE CHANGING HABITS WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE CHANGING HABITS WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. CHANGING HABITS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.CHANGING HABITS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHANGING HABITS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE CHANGING HABITS WEB SITE, WITH THE DELAY OR INABILITY TO USE THE CHANGING HABITS WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE CHANGING HABITS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE CHANGING HABITS WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CHANGING HABITS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE CHANGING HABITS WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE CHANGING HABITS WEB SITE.

General

To the maximum extent permitted by law, this agreement is governed by the laws of the State Queensland, Australia and you hereby consent to the exclusive jurisdiction and venue of courts in Brisbane. Queensland, Australia in all disputes arising out of or relating to the use of the CHANGING HABITS Site. Use of the CHANGING HABITS Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and CHANGING HABITS as a result of this agreement or use of the CHANGING HABITS Web Site. CHANGING HABITS performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of CHANGING HABITS's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the CHANGING HABITS Web Site or information provided to or gathered by CHANGING HABITS with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and CHANGING HABITS with respect to the CHANGING HABITS Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and CHANGING HABITS with respect to the CHANGING HABITS Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

Upcoming Events / Event Enquiry

Changing Habits empowers people to take control of their health and vitality, by providing the tools and information that inspire people to make sustainable changes for long-lasting health and lifestyle benefits.

Upcoming Events

To view our upcoming events, click here

Event Enquiry

If you are interested in having a highly qualified and experienced Changing Habits team member attend your next function or event as a speaker to provide the very latest health information and research, please click on the 'Events Enquiry' button below to complete the enquiry form and one of our staff will contact you to discuss your requirements. 

Events Enquiry
Hi Cyndi, Thank you for your email, you probably noticed that I ended up buying the video and audio. They have been great, but the most valuable thing of ..View More

Sandra